Refund policy
Refund & Return Policy
At Mellow Goods LLC, we strive to ensure our customers are satisfied with their purchases. Please review our refund and return policy below.
Refund Policy
We offer refunds under the following conditions:
- Fraudulent or unauthorized transactions
- Defective or damaged products
To request a refund, please ensure that:
- Only one refund per product is allowed.
- Refund requests must include valid order details.
Approved refunds are processed within a reasonable timeframe after receiving the request.
Return Policy
To return a product, please follow these steps:
- Contact customer support to request return authorization.
- Return the item within a reasonable period after delivery.
- Customers are responsible for return shipping costs.
The return address is:
Mellow Goods LLC
3500 South DuPont Hwy,
Dover, 19901
Refunds will be issued after inspection of returned items.
Contact Information
If you have any questions or need assistance with your refund or return, please contact us:
Email: contact@mellowautogear.com
Phone: +1 (386) 732-6096
Thank you for shopping with Mellow Goods LLC!